If you are not satisfied with your order for any reason, we will accept the exchange of items that are in new, unused condition, with original tags attached and when accompanied by an original Michael Kors Europe receipt. Items must not be washed, worn or altered. We do not accept exchanges of facemasks, swimwear, underwear, jewellery or beauty products where the hygiene seal has been broken or removed, nor of custom-made or personalised items (including items that have been monogrammed or engraved).

This Policy does not affect the statutory rights you may have under applicable law, including your statutory right to withdrawal or your statutory warranty.


Gifts can be exchanged by post or in store, as outlined above, when accompanied by a gift receipt or the original returns receipt.

Last Updated: 28.07.2021